How To Find The Correct Battery

Battery part number identification

Make sure that the laptop is unplugged and switched off, and that the battery has cooled down.
Turn the notebook upside down. Push the battery latch to the left "unlock" position. While holding the latch in this position, slide the Battery Pack out of the computer.
Look for the serial number printed on the label on the back of the battery. The serial number will be a more visible combination of letters and numbers.
For your convenience, please refer to the images below for an example of part number BTY-S14 :

Find battery part-no 1

Laptop model name identification

This is the simplest and most direct way of locating the model name/number of your device. Follow the steps below to obtain your model and product number:

Example 1: near the keyboard

Find an Model 1 laptop

Example 2: help desk

Find an Model 1 laptop

Effective search method

Once you know the model name of your laptop or the part number of the battery, you can search directly on our website.

Example of a search

Tips:
  1. It is not necessary to enter the word "Brand" (e.g. MSI, etc.) or "Battery" in your search. This search function is for exact matches only.
  2. Make sure all the words are spelt correctly or try more general or different keywords.
  3. Try to broaden your search by using fewer keywords.
  4. If you still haven't found the model you're looking for, please click here to fill in the help form. We will get back to you as soon as possible.